Who we are

JohanneLarouche.com is operated by Johanne Larouche, a professional in digital marketing, web strategy, coaching, NLP, hypnotherapy, and systemic facilitation.

We offer services, physical products, and digital resources internationally, with activities based primarily in Canada, United States of America, Central America and Europe. Our mission is to support personal and professional transformation through ethical, accessible, and creative tools.

Our core values:

  • Integrity: Transparent practices and clear communication.
  • Confidentiality: Respect and protection of personal information, consistent with Québec’s Loi 21.
  • Empowerment: Offering tools and strategies to help individuals and organizations thrive.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

  • Comments may be checked through automated spam detection services.
  • Inappropriate, defamatory, or offensive comments will be removed without notice.
  • By leaving a comment, you grant us the right to display and, if necessary, moderate your contribution.

3. Media

If you upload images, files, or other media to the website (e.g., testimonials, profile photos, or shared materials):

  • Avoid uploading images with embedded location data (EXIF GPS) since visitors may download and extract location information.
  • By uploading media, you confirm you have the rights to use and share it.
  • We reserve the right to use uploaded media (with your consent) for marketing, testimonials, or promotional purposes.

4. Privacy Policy

Information We Collect

  • Personal Information: Name, email, phone, billing/shipping address, payment details.
  • Account & Purchase Data: Orders of physical or digital products, transaction history.
  • Usage Data: IP address, browser type, device details, pages visited, time spent.
  • Newsletter/Marketing: Information provided when signing up to receive updates.

How We Use Your Information

  • To process purchases and deliver products (physical & digital).
  • To send confirmations, invoices, and product access links.
  • To provide customer support and respond to inquiries.
  • To send marketing or promotional material (only with consent).
  • To comply with tax, accounting, and legal obligations.

Data Protection

  • We implement strict technical and organizational measures to secure your personal data.
  • Only authorized personnel and third-party service providers (payment processors, email platforms, analytics) may access it.
  • We do not sell or rent your personal data.

Your Rights

Depending on where you live (EU, Québec, California, Canada, etc.), you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent to marketing communications.
  • Request a copy of your stored personal data.

To exercise your rights, contact us at info@johannelarouche.com.

5. Cookie Policy

We use cookies and similar technologies to improve site functionality and performance.

  • Essential Cookies: Necessary for navigation, cart, and checkout.
  • Analytics Cookies: Track usage to improve content (e.g., Google Analytics).
  • Marketing Cookies: May be used for personalized ads and remarketing.

You can disable cookies in your browser, but some site features may not function properly.1. Privacy Policy

JohanneLarouche.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data.

Information We Collect

  • Personal Information: Name, email, billing/shipping address, phone number, payment details.
  • Non-Personal Information: IP address, browser type, device information, pages visited.
  • Purchase Data: Orders of physical or digital products, downloads, transaction history.
  • Newsletter/Marketing: Information you provide when signing up for communications.

How We Use Your Information

  • To process and deliver orders.
  • To provide digital downloads and access to purchased content.
  • To send updates, marketing offers, and newsletters (with your consent).
  • To improve website performance and user experience.
  • To comply with legal and tax obligations.

Data Protection

  • Your data is stored securely and only accessible to authorized personnel.
  • We do not sell or rent your data to third parties.
  • Third-party services (payment processors, mailing systems, analytics) may process your data in accordance with their policies.

International Transfers

Your data may be processed in Canada, Guatemala, or other countries where we or our service providers operate. By using our site, you consent to such transfers.

Québec’s Loi 21 Notice

Although we currently operate outside Québec, we remain committed to principles of transparency, confidentiality, and informed consent, consistent with Loi 21 on professional practices and ethics in Québec. Any personal information collected will be handled with the highest ethical and professional standards.